Client Stories

For almost two decades I’ve worked with businesses, organizations, and individuals using my creativity, curiosity, intuition, strategic thinking, and other skills, including large-scale visual map-making so that folks can SEE their thinking as I guide them toward solutions. Working as your thought partner, strategist and facilitator, essentially your WAYFINDER. 

Like when the Detroit Symphony hired me to help figure out how to tell their story to the philanthropy community, which secured two game-changing grants totaling $35M directly from the visual map I created weaving their story together. 

Or when on site in western Washington, bringing a new network together with stakeholder conversations, the leadership team of the organization needed an impromptu day-long retreat and I spontaneously guided them through a discovery dive into the WHY of their work so that they could communicate their mission around soil regeneration. 

Then there was the year-long project I did with the state of Georgia’s DHS senior hunger program where we held conversations across the state, gleaning ideas like a more robust partnership network, asset mapping so that we could identify strengths and weaknesses, and other needs to develop a strategic plan, but more importantly to link a vital and vibrant community of organizations that can work closer together to feed our seniors. 

United Negro College Fund

Designing, facilitating and visually mapping a large conference with 30 HBCU’s.

This is a great example of a client totally immersing their meeting in visual elements by using a whole array of our services from design & facilitation to in-studio mapping & template creation to an onsite Idea Wall and live graphic facilitation.

UNCF received a generous $50 million grant to spearhead a program of creating career pathways for students so they are ready to be successful in a career or graduate school post-graduation. As part of the process for distributing the funds, UNCF convened leaders from 30 historically black colleges and universities (HBCUs) for a three-day conference to redesign the pathway of preparing students for 21st century career success.

With a desire to challenge their 250 participants to think about education in a whole new way– immersive, innovative, participatory and collaborative—UNCF partnered with us to co-design the experience. Large-scale visuals and innovative design thinking were seamlessly integrated into the overall convening to immerse participants into a new way of thinking about their work, to challenge their comfort zone and inspire creativity.

UNCF engaged almost all of our services including:

  • Designing & facilitating the working sessions, beginning with a World Café, a process of purposeful dialogue & conversation that grounds participants in collaborative discussions and cross-fertilization of ideas. One of the questions was: What would it look like if our students emerged 100% ready to embrace the opportunities of the 21st century workplace? What kind of world are we creating?

  • Creating a series of five templates for participants to think through possibilities, identify gaps, brainstorm strategies, map implementations, and receive feedback on their proposed pathway program during the teamwork sessions.

  • Visually mapping beforehand in studio a 4×8 map of each institution’s proposed program so they could see their key elements and ideas. These 30 visual maps were first displayed during the gallery walk cocktail reception and were present throughout the meeting.

One of the most dynamic elements of the meeting was the 24-foot Idea Wall to capture the many insights, themes, ah-ha’s and provocative thoughts that emerged. Two-sided, 12-foot long and 8 feet tall, it was a huge blank canvas situated conveniently on the way to the main ballroom.

Major themes appeared such as: collaboration, networks, transformation, empowered students, resiliency, creative & experiential learning, technology in the classroom, how to keep the best of traditions but adapt to the 21st century, innovation and sustainability. UNCF plans to use the wall at many other opportunities.

On top of all this we also provided live graphic facilitation of the keynotes and discussions.

In total we created about 368 feet of visual maps for UNCF. We have since been hired by several of the HBCU’s.HBCUs.

Detroit Symphony

Telling their story visually got them two grants totaling $35 million.

Sometimes our client universe is a small world. The board chair of the Detroit Symphony called for help. He wanted to synthesize their complex financial story into a visual map that could be used to re-start a conversation with the philanthropic community in the city, beginning with one key player. As he described his initial target audience Julie knew exactly whom he was talking about: Rip Rapson, President & CEO of the Kresge Foundation, also a client and a fan of hers. Rip is a visual thinker himself and drew a complex diagram of the Detroit bankruptcy and recovery that was used to align the city toward its future.

Julie spent a day and a half on site at the Symphony listening to several key players describe the current situation, their strategy, the amazing assets of the organization, and their brilliant envisioned future, asking probing questions and making notes on 83 post-its as they talked.

Then the magic happened. Synthesizing their story into major themes with supporting facts and compelling persuasion, Julie built their visual story into a 15-foot map they took the next day to meet with Rip and get his ideas on how they should pursue their strategy of a sustainable endowment. The entire extended organization of 200+ people used the key concepts and messages in the visual map consistently as a conversation starter with many of the major funders in Detroit, and ultimately, they secured two game-changing grants totaling $35 million which secured a very bright future for the organization.

Mastercard

Designing and facilitating strategic meetings with impact, in-person and online.

Julie did a lot of work for several years with the Latin American region as Mastercard realigns divisions and teams, opening up more access to opportunities for their clients. They have a transformational vision that we supported by designing & facilitating multi-day design workshops that helped their people set aggressive goals and have good human processes with each other to be more responsive, resilient, adaptable, and successful.

We did several subsequent annual off-sites where we brought in the previous year’s visual map to show where they were the year before and used that as a place to bring new team members up to speed and as a starting point for the upcoming year’s goals.

Julie worked with them on-site using models like the Drexler-Sibbet team model which we put down on the floor and had them physically map where each team member finds themself within the model which les to illuminating conversations. We also did remote meetings using digital mapping tools.

University of Tulsa

Envisioning the new role for this organization and telling it visually.

The newly created Center for Global Education at the university needed a way to tell their story of evolution from a past identity as the study abroad program. They were in the midst of stepping up to a new expansive role which consolidated all of the international programming under their leadership, and UT has a lot of international reach–more international students by percent than any other university representing 80 countries. 

Julie spent a day on campus leading discussions with various stakeholder groups–students, staff and faculty–about their vision for the new Center and ways they could make the campus more inclusive, engaging and dynamic, and about what a GLOBAL education in the 21st century looks like which includes high impact internships, community engagement, research and social justice. She mapped these conversations loosely, then worked with the center’s visionary director to concept map what would be the final visual map. Once back in the studio Julie created the final image which reflects the bold vision of where the Center is headed.

SPG

Strategizing with architects on a pitch for a multi-million dollar proposal.

When a group of architects had one hour to present a multi-million dollar proposal to build a scientific innovation center on a university campus and they needed to answer four questions including– What does accelerating scientific impacts mean to you (and what does it look like in architecture)?–they called on us for a one-day strategy session to help them think through how to explain their concepts and create a visual map to explain their thinking.

Julie designed and facilitated the session as well as visually mapped the architects’ ideas, helping them articulate and strategize their proposal presentation.

Our Clients


09 Solutions


AAPI Victory Fund
Academy of Management
Accenture
Access Community Health Network
Acoustical Society of America
Aidspan
Airea
Alcatel-Lucent
American Cancer Society
American Foundation for Suicide Prevention
American Geophysical Union
American Institute of Architects
Annie Casey Foundation
Aquarium of the Pacific
Association for the Advancement of Medical Instrumentation
Astrozenica
Atlanta Beltline
Atlanta Local Food Intiative
Atlanta Regional Commission
August Jackson
Avanir


Bard Medical
Baxter Healthcare
Blue Cross/Blue Shield of Michigan
Boston Beer
Boston Consulting Group
Burt’s Bees


Cabot Corporation
Cap Gemini
Capio Partners
Carnival Cruise Line
Cengage
Centers for Disease Control (CDC)
CGIAR
Childkind
City of Atlanta
City of Fairhope
Coca-Cola
Compass Group
ConAgra
Cox Communications


Dekalb County
Deloitte
Detroit Regional Chamber of Commerce
Detroit Symphony Orchestra
Dignity Health
Dillard University
Duke University


Elavon
Eli Lilly
Emory University
Endo Pharmaceuticals
EnPro
Environments at Work
Equity in the Center
Equity Residential


Fetzer Institute
Ford
FICO
Foodbuy
Fulton County
Fund for Theological Education


Gaia Herbs
GE
GE Energy
Georgia Dept. of DHS
Georgia Forest Watch
Georgia Organics
Georgia Institute of Technology
Goddard College
Grads for Life
Greater Miami Jewish Federation
Grey Healthcare Group


Habitat for Humanity
Healthcare Businesswomen’s Association
High Museum of Art
Honest Buildings
Hubbell Power Systems


Ideo
INC Research
Institute for Conservation Leadership
InVNT
InterContinental Hotels Group
InterfaceFLOR
International Sleep Products Association


Johnnetta B. Cole Institute


Kimberley Clark
Knowledge Works
KnowMe
Kresge Foundation


Lake Nona Institute
Lincoln
Lookout Mountain Conservancy
Lufthansa
Lutheran Immigration and Refuge Service


Maherry Medical College
Mars
Mastercard
McKinsey
McPherson Redevelopment Authority
Medtronic
Mercer
Microsoft
Mission Continues
Munich Re
MWV


National Children’s Alliance
National Wildlife Federation
Navvis & Company
Neenah Paper
New Profit
NYU Steinhardt School
NCR
NOAA


Oakwood University
Office of the President’s Council on Arts
Omron


Patient Matters
PIE Network
Planetary Care
Practica
Premier Beverage
Pulte Group
Pure Michigan
PWC
PXT Payments


Retail Industry Leaders Association
Rockefeller Foundation
Rooted


Salazar Jackson
SAP
SC Johnson
Scott & White
Service Now
Skype
Solidaire Network
Southeast Energy Efficiency Alliance
Southern Company Gas
Southern Foodways Alliance
Southern Poverty Law Center
Snug Hollow Bed and Breakfast
SPEDx
SPG
SRG Partners
Supply Chain Insights
SWM


Takeda
Teach for America
TIAA
Tiger Analytics
Toyota Financial Services
Turnaround Arts


United Negro College Fund
University of California-Davis
University of Florida College of Medicine
University of Georgia: The Red & the Black
University of North Carolina-Chapel Hill
University of North Carolina-Charlotte
University of Tulsa
United Way
University of Wisconsin
Uruut
USA Funds
UPS


Valpak
Vanderbilt University
Victoria’s Secret
Virginia Institute of Marine Science
Volvo Mack Truck


Washington Gas
Washtenaw Community College
Wayne State Medical School
Winthrop Rockefeller Foundation
Wunderman


Yamaha Motor


Zeist Foundation